Vacancy

Receptionist / Admin Assistant – Wetherby Branch
Department: General Office Team
Salary: National Living Wage - £12.71 per hour
Hours: Part-time (4 days
Work Location: In person

We are currently recruiting for a Part time Receptionist/Administration Assistant 4 days (Monday, Tuesday, Wednesday and Friday) a week, 9am to 5pm with 1 hours unpaid lunch, for our Wetherby Office.

We are seeking applications from individuals who are energetic and motivated to join our modern, mixed practice Law Firm.

The ideal candidate must have talent, ambition, drive and be pro-active with the ability to think on their feet and ‘own’ their branch. If this sounds like you, we would love to hear from you.

The Role

The successful candidate will undertake reception duties plus a range of legal administrative tasks to help things run smoothly in branch and work closely with our private client team across the business.

Undertaking reception duties, you will be answering the phones two days a week, meeting and greeting clients ensuring they all receive a warm welcome and leave with the best impression of the company. 

This is a great opportunity to gain valuable exposure across our business and to spot opportunities to improve ways of working in order to provide our clients with the outstanding service they expect from us.

Key Responsibilities:

• Answering the reception calls and re-directing them
• Meeting and greeting clients
• New business development, assisting with the implementation of Private Client projects to the wider business.
• General administrative tasks, digital filing, photocopying, scanning, and updating the case management system.
• Managing a variety of queries from drop in clients.
• Typing letters and other legal documents
• Opening and closing files
• Providing remote support for the Private Client team and their clients.
• Providing support to other Fee Earners when necessary.

Required Competencies and Skills:

Education:

• GCSE or equivalent (preferred)

Experience:

It is essential that you have customer service and client handling experience

You will have preferably, at least one year legal administration and reception experience or equivalent in a professional services industry, as well as:

• Excellent client care skills;
• Flexible, committed and with an ability to prioritise and organise work effectively;
• Professional, punctual, confident and self-motivated;
• Exceptional communication skills both oral and written;
• Ability to use initiative;
• Ability to work under pressure;
• A positive and proactive attitude;
• An ability to operate autonomously and/or with minimum supervision;
• Drive and enthusiasm;
• A willingness to learn;
• Strong attention to detail with a methodical and logical approach;
• Common sense;
• IT literate - we operate a paper-lite system as part of our target to reduce our impact on the environment ;
• Knowledge of a case management systems

What we will offer you:

• Generous holidays 26 days rising to 31 days plus statutory bank holidays, pro-rata hours
• Discretionary bonus scheme
• Employee healthcare plan – dentist, optician etc, contributory
• Contractual sick pay entitlement after 1 years service
• Recognition Awards
• Group Life assurance scheme
• Pension scheme
• Salary: National Living Wage - £12.71 per hour

Benefits:

• Company events
• Employee discount
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme